Returns & Exchanges

At Controlled Insanity, we embrace the chaos of style but ensure your satisfaction is absolute with our 30-day hassle-free return policy. If your purchase doesn't fit your vibe, we are here to help you find the perfect match or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.